Are you searching for How Many Jobs Are Available In Consumer Services in 2025?
Then you’ve come to the right place.
The consumer services industry offers numerous job opportunities, with positions ranging from customer service representatives to sales associates and technical support roles.
In 2025, the sector is expected to grow significantly due to increasing demand for personalized customer experiences.
With advancements in technology and e-commerce, roles in digital support and remote services will rise.
This dynamic field provides diverse career paths, emphasizing communication skills and customer satisfaction as key requirements.
Grab a chilled glass of water as I walk you through How Many Jobs Are Available In Consumer Services.
What Are Consumer Services?
Consumer services are services companies provide directly to individuals rather than to other businesses or organizations.
Their goal is to meet individual needs by offering support, expertise, consultation, or guidance to solve challenges or provide benefits.
Below are the key sectors within consumer services:
1. Retail Services
Focuses on helping customers make decisions, solve challenges, or gain benefits from retail products. This sector includes entry-level to executive roles.
Key niches and job availability:
- Computer support services: 875,700 jobs
- Retail sales services: 4,127,600 jobs
- Automotive parts sales and services: 280,100 jobs
2. Hospitality and Leisure Services
Encompasses careers in food, entertainment, travel, and tourism industries.
The Bureau of Labor Statistics (BLS) predicts 8.3 million new jobs between 2021 and 2031, with 23.1% in this industry.
Key sectors and job availability:
- Food service management: 361,400 jobs
- Travel services: 55,300 jobs
- Entertainment and sports: 95,500 jobs
3. Health and Social Services
Helps individuals make decisions about healthcare, legal, financial, and social support services.
These are essential community roles with high job demand.
Key fields and job availability:
- Legal services: 913,300 jobs
- Accounting and financial services: 1,531,600 jobs
- Social and human services: 472,900 jobs
- Community health services: 141,900 jobs
4. Education Services
Supports individuals in making academic, training, and development decisions.
Roles include teachers, counselors, and coordinators.
The BLS projects a 7% job growth in this sector between 2021 and 2031.
Key fields and job availability:
- Career and technical education: 220,500 jobs
- Instructional coordination: 220,800 jobs
- Museum curation: 37,700 jobs
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Is Consumer Services a Good Career Path?
A career in consumer services can be highly rewarding, especially for individuals who are passionate about helping others and making a positive impact on people’s lives.
This industry provides:
- Diverse job opportunities across multiple sectors.
- The potential for personal and professional growth.
- A chance to work in a dynamic and evolving field with constant innovation and customer engagement.
How Many Jobs Are Available in Consumer Services in the USA?
The consumer services sector is a significant part of the US economy, with over 8 million job openings each month.
Additionally, 81% of the US workforce is employed in consumer service-related roles, highlighting the industry’s importance and vast opportunities.
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5 Jobs in Consumer Services (From Lowest to Highest Salary)
1. Concierge
- National average salary: $41,349 per year
- Primary duties:
Concierges work in hospitality sectors like hotels, travel, and tourism, helping guests with lodging, dining reservations, transportation, and event planning. They ensure guests have a comfortable and enjoyable experience during their stay.
2. Retail Sales Associate
- National average salary: $43,169 per year
- Primary duties:
Retail sales associates assist customers in retail stores, answer questions, and improve customer satisfaction and loyalty. They may advance to managerial roles, supervising teams that interact with consumers.
3. Academic Adviser
- National average salary: $44,719 per year
- Primary duties:
Academic advisers help students choose the best academic programs and educational coursework to meet their goals. They provide counseling, evaluate students’ readiness, and assist with the admissions process to ensure academic success.
4. Technical Support Specialist
- National average salary: $54,916 per year
- Primary duties:
These specialists handle customer inquiries and solve technical issues for technology companies. They may specialize in areas like network support, software troubleshooting, or data security, ensuring customers effectively use products and services.
5. Social Worker
- National average salary: $58,939 per year
- Primary duties:
Social workers collaborate with healthcare and mental health professionals to support individuals facing trauma, illnesses, addiction, or disabilities. They guide families and individuals toward healthy goals and lifestyle improvements.
Biggest Consumer Services Companies
| Company | Sector | Market Cap. (USD) |
|---|---|---|
| Amazon.com | Retail | $1,357bn |
| Walmart | Retail | $430bn |
| Home Depot | Retail | $333bn |
| Costco Wholesale Corp | Retail/Wholesale | $249bn |
| McDonald’s Corp. | Restaurants | $214bn |
| Comcast Corp. | Communications | $188bn |
| The Walt Disney Corp. | Media/Entertainment | $157bn |
| Lowe’s Companies | Retail | $137bn |
| Starbucks Corp. | Restaurants | $116bn |
| TJX Companies | Retail | $99bn |
Do Consumer Services Jobs Pay Well?
It depends. Consumer services cover a broad range of roles, with salaries ranging from $30,000 per year to over $200,000 per year.
Some of the highest-paying consumer services jobs include:
- Investment banking
- Securities trading
- Electric and natural gas roles
- Publishing
- Management consulting
- Legal and accounting services
- Computer services
Which workplaces are common for someone in consumer services?
Workplaces in consumer services include various industries such as health, social services, education, retail, wholesale, hospitality, and leisure.
Examples of retail consumer services companies include fashion boutiques and home improvement stores.
What is the job outlook for consumer services?
The job outlook for consumer services shows that employment of customer service representatives is projected to decline by 5% from 2023 to 2033.
However, there will still be approximately 365,300 job openings annually on average over the decade, primarily due to replacement needs as workers leave the workforce or change jobs.
CONCLUSION
The consumer services industry is projected to offer millions of job opportunities in 2025, driven by the sector’s constant demand for customer support, retail services, and hospitality roles.
With advancements in technology and evolving consumer needs, positions in digital customer service and personalized care will grow significantly.
This dynamic field provides a variety of career options, making it ideal for individuals with strong communication skills and a customer-centric mindset.
